Hard to get noticed in a crowded market
Home carousels, Explore discovery and editorial articles inside the member app.
More repeat visits. More Google reviews. More new customers.
CHaiNCHaiN turns first-time visitors into regulars β and happy regulars into the genuine reviews and ratings that bring your next customers in. Branded stamp cards, CRM, rewards and analytics. No app to build, no review shortcuts.
- β No app development
- β Runs in any browser
- β Set up for you
Your Store
7 / 10 visits
Free dessert 90+ Partner venues
6,000+ Members in the app
6 Regional markets
- Restaurants
- CafΓ©s
- Beauty salons
- Gyms & fitness
- Retail
Live numbers, synced with the CHaiNCHaiN platform.
Challenges
Sound familiar?
Day-to-day problems store owners tell us about β and how CHaiNCHaiN answers each one.
Discounts bring one-time visitors, not regulars
Visit cycles, rank tiers, mid-journey rewards and lucky stamps are designed for repeat visits.
No customer database to work with
A searchable member list with visit history, birthdays and contact fields, built up automatically.
Multiple outlets, but loyalty is split per store
Company groups: one shared stamp card across all your sister stores.
Every promotion is manual work
Promo email campaigns with personal claim links β send now, schedule, and track redemptions.
Staff forget to stamp during the rush
QR check-in, a scanner station for peak hours, or a daily self-stamp password β pick your flow.
Your Google rating is your storefront. And the best reviews are written by customers who come back.
Loyalty isn't just retention β it's the engine behind how new customers find and choose you.
Review Growth
More Google reviews β earned, not bought
Review growth doesn't come from asking harder. It comes from having more happy customers, more often. CHaiNCHaiN builds that cycle into your store.
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A new customer visits your store
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They join your stamp card in seconds
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Rewards and ranks bring them back
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Happy regulars share genuine reviews
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Your Google presence brings the next customer
β» β¦and the cycle repeats
More visits, more review moments
A customer who visits ten times has ten chances to experience something worth writing about. Loyalty multiplies the genuine experiences that reviews are made of.
Well-timed, gentle invitations
Your store page in the member app can carry your Google review link, so sharing feedback is one tap away at natural moments β never a pop-up ambush, never a condition for anything.
Reviews that actually persuade
Regulars write detailed, specific, credible reviews. That's what new customers reading your profile trust far more than a wall of one-line ratings.
Why CHaiNCHaiN
Eight reasons owners choose CHaiNCHaiN
Google reviews grow β the right way
Repeat visits create genuine review moments. No incentives, no gating β just more happy customers with something to say.
Discovery inside the member app
Home carousels, Explore tags and editorial articles put your venue in front of active members β a second acquisition channel beyond Google.
Gamification that drives return visits
Gacha spins, lucky stamps, rank tiers and mid-journey surprises keep members coming back β the engine behind everything else.
Launch in days, not months
Brand creation instantly seeds your program, location, welcome coupon and gacha pool.
CRM built in
Search, staff notes, birthdays, bulk grants and promo emails β your member base becomes an asset you own.
Built for real counter speed
Scanner station, check-in cooldown and an optional self-stamp password keep queues moving.
Chains stay on one card
Company groups share a stamp card across outlets, with safe migration previews.
Run loyalty from any browser
Your dashboard works on a tablet at the counter β no special hardware or POS integration required.
Features
Everything a loyalty program needs, in one dashboard
Configure once, run daily from any browser. Here's what you get.
Features 01
Digital stamp cards & rewards
Design your visit cycle, set the final reward, and add surprises along the way β members watch their progress in the app.
- Set how many visits complete a cycle, e.g. 10
- Final reward: your own coupon (βFree ramenβ) or gacha spin tickets
- Mid-journey rewards β e.g. a free drink at stamp 5
- Lucky stamps at a probability you choose, for surprise delight
- Custom stamp artwork on your branded member card
Features 02
Gamification: gacha, ranks & lucky stamps
Repeat visits come from anticipation. CHaiNCHaiN builds it in with a spin wheel, rank ladders and rare stamps.
- Gacha prize pool with percent weights you control
- Normal β Silver β Gold rank tiers, each with its own program
- Inactivity demotion you configure (14β365 days)
- Premade coupons auto-translate to the member's language
- Turn any of it off for a simple flat stamp card
Features 03
Check-in that fits your counter
Every venue works differently. Choose the flow that matches yours β or mix them.
- Staff scans the member's rotating QR β default, no setup
- Check-in station: USB/Bluetooth scanner for busy peak hours
- Daily self-stamp password for salons, gyms and kiosks
- Manual & bulk grants for VIPs, events and fixes
- Check-in cooldown prevents double-stamping
Features 04
A member CRM you actually own
Every member who joins becomes part of a searchable, filterable customer base β with the context your staff needs.
- Search by name, email or phone; filter by recency, birthday month, rank
- Per-member view: points, lifetime visits, coupons, visit ledger
- Internal staff notes β allergies, VIP, preferences (never shown to members)
- Bulk grant points or coupons to a filtered list
- Copy your customer list for ops and export
Features 05
Analytics that answer real questions
Month-over-month reporting shows whether loyalty is working β not just that it exists.
- Return vs first-time visits β see repeat behaviour grow
- Coupon analytics: earned vs used, by source
- New-member acquisition by age group
- Opt-in rankings: compare your growth against peer venues
- Total check-ins and active member counts at a glance
Features 06
Marketing tools that run themselves
Reach your members directly and let the platform's discovery surface bring in new ones.
- Promo email coupons with personal claim links β send or schedule
- Track recipients, claims, redemptions; retry failures
- Invite-a-friend: members share codes, referrers earn gacha spins
- Platform Home carousels, Explore tags and editorial articles
- Appear in regional browsing across SG, JP, TW, MY, VN, TH
For Chains
One loyalty card across every outlet
βVisit any of our locations β same loyalty card.β
Company groups link two or more stores under one shared stamp card. Members earn combined progress wherever they visit, and joining one store can enroll them across your eligible outlets.
- One shared stamp card and rank ladder for the whole group
- Combined visit progress across all locations
- Safe migration previews β points and lifetime visits preserved
- Group-level program settings, per-store coupons, gacha, staff and branding
- Add or remove stores with a preview of member impact
Industries
Made for venues like yours
Restaurants & cafΓ©s
Turn lunch crowds into regulars with stamp cycles, lucky stamps and a scanner station that keeps the queue moving.
Beauty & spa
A daily self-stamp password fits front-desk flow, while ranks and birthday filters reward your best clients.
Gyms & fitness
Reward consistency, not just sign-ups β visit cycles and rank tiers keep members showing up.
Getting Started
We set you up β no DIY required
Onboarding is operator-assisted. You talk to us; we hand you a working program.
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Tell us about your venue
Contact us and we create your brand on the platform β name, category, location and market.
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Your program arrives pre-seeded
A welcome coupon, visit program and gacha pool are generated instantly β all editable from your dashboard on day one.
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Go live at the counter
You receive your dashboard invite, a printable Join QR for tables and posters, and a 4-digit staff PIN for day staff.
Trust & Security
Built so stamps can't be faked
Server-side grants
Visit grants, coupons and gacha spins run on server-side functions β staff can't forge stamps from a browser.
Short-lived QR tokens
Member QR codes rotate and are scoped to your company, so screenshots and reuse don't work.
Cooldown against abuse
A configurable check-in cooldown prevents double-stamping per store or per group.
Staff PIN protection
A 4-digit PIN keeps member data and grant actions away from day staff who don't need them.
No review-for-reward
Stamps and coupons are never exchanged for reviews β in line with Google Maps content policy and Japan's stealth-marketing rules. Review invitations are optional, unfiltered and content-free.
Member data respected
Account deletion and self-leave are supported, with a configurable archive grace period.
FAQ
Frequently asked questions
Will CHaiNCHaiN increase my Google reviews?
That's what the platform is designed around β by growing the number of happy, returning customers and making it one tap to share a genuine experience at natural moments. We never offer rewards for reviews, never filter who is invited, and never influence what customers write, so the reviews you gain are authentic and policy-safe.
How do I get started?
Contact us through the form below. Onboarding is operator-assisted: we create your brand, and your program (welcome coupon, visit program, gacha pool) is seeded automatically. You then refine everything from your dashboard.
How much does it cost?
Commercial terms depend on your venue and market. Get in touch and we'll walk you through current pricing for your situation.
Do I need to build or maintain an app?
No. Members use the CHaiNCHaiN mobile app (iOS/Android) or the web wallet. You only use a web dashboard that works in any browser.
Do my customers have to download an app?
The full experience lives in the CHaiNCHaiN app, but members can also use the web wallet at chain-chain.cc β joining via your Join QR takes seconds.
Are rewards tied to Google reviews?
No β and this is deliberate. Stamps and coupons are earned through visits. Optional review or social links are engagement extras only, never conditions for rewards.
Can I run multiple locations on one card?
Yes. Company groups give sister stores one shared stamp card with combined progress, safe migration previews, and per-store control of coupons, staff and branding.
What hardware do I need for check-in?
None, to start β staff scan member QR codes with any phone or tablet. For busy counters, add a standard USB/Bluetooth barcode scanner, or enable the daily self-stamp password.
Which countries are supported?
Your store can be listed in six customer markets: Singapore, Japan, Taiwan, Malaysia, Vietnam and Thailand. The member app supports multiple languages, and premade coupons auto-translate.
Is my customer data safe?
Reward actions run server-side, member QR tokens are short-lived, sensitive dashboard tabs sit behind a staff PIN, and production data is protected by App Check and database security rules.
Contact
Get your venue onboarded
Tell us about your business and we'll set up your demo dashboard β usually within one business day.